What is one of the primary ways a CDN improves the customer experience?

A Content Delivery Network (CDN) primarily enhances the customer experience by improving website load times. CDNs operate by caching content across multiple geographically dispersed servers, which means that when a user requests a web page, the CDN delivers that content from the server that is closest to the user's physical location. This proximity reduces latency, leading to faster response times and quicker loading of web pages.

Faster load times significantly enhance user experience, as users are less likely to abandon a site that loads quickly. Studies have shown that even minor delays in load time can lead to increased bounce rates and lost revenue for e-commerce sites. By utilizing CDNs, websites can handle more traffic efficiently, maintain better performance under load, and provide a smooth and responsive interaction for users, ultimately leading to higher satisfaction levels and retention.

Thus, improving website load times through a CDN is a critical factor in delivering a superior online experience for customers.