What is the primary focus of the Capability Maturity Model Integration (CMMI) for organizations?

The Capability Maturity Model Integration (CMMI) primarily focuses on measuring and improving the capabilities and processes of an organization. CMMI provides a structured framework for organizations to assess their current capabilities, identify areas for improvement, and implement best practices effectively. By evaluating functionality and capability, CMMI helps organizations to enhance their performance in specific process areas, ultimately guiding them toward a higher maturity level.

This emphasis on measurement is critical because it allows organizations to track their progress over time, benchmark against industry standards, and refine their processes systematically. The goal is not just to measure for the sake of measurement but to instill a culture of continuous improvement across various domains, including software engineering, service delivery, and product development.

In contrast, options that focus on defining organizational structure, optimizing hardware resources, or streamlining customer interactions are more specialized areas that do not cover the broader intent and application of CMMI, which is centered on process improvement and maturity measurement. CMMI can support organizational structure indirectly through improved processes but does not primarily define structures itself. Similarly, while optimizing resources and improving interactions are important, they fall outside the core focus of capability maturity assessment.