Which major category of security flaws is most directly impacted by human actions, such as phishing attacks?

The major category of security flaws most directly impacted by human actions, including phishing attacks, falls under the category of people. Human actions play a critical role in cybersecurity because individuals often serve as the first line of defense. For example, when a user is tricked into revealing sensitive information like passwords or financial data through deceptive emails or messages, it highlights vulnerabilities that are inherently tied to human behavior, decision-making, and the ability to recognize threats.

Phishing attacks specifically exploit the trust and naivety of individuals, showing how mistakes made by people can lead to significant security breaches. Effective training and awareness programs can mitigate these risks, emphasizing the importance of understanding human factors in security frameworks.

Other categories like process, technology, and communication do play roles in cybersecurity, but they do not directly correlate to the influence of human actions in the same way that the category of people does. Process flaws might involve inadequate security procedures, technology could refer to vulnerabilities in software or hardware, and communication issues might relate to information dissemination gaps, but the direct impact of human behavior is most salient in the context of people.